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Surestay Plus By Best Western Orlando International Drive, Orlando

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From89US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

5859 American Way, Orlando, Florida, United States of America, 32819

SureStay Plus by Best Western Orlando International Drive offers guests convenient access to popular attractions like Universal Studios and Orlando International Premium Outlets. This hotel features amenities such as a terrace, free continental breakfast, and a designated coffee shop. Located in the bustling International Drive area, guests can easily explore a variety of shopping and dining options.

Location

SureStay Plus is situated on American Way, just off International Drive, a prominent area filled with restaurants, shops, and various entertainment options. The hotel is a 20-minute drive from Orlando International Airport. Guests can easily access iconic attractions such as Universal Studios and Epcot Center, with scheduled shuttle services provided by the hotel.

Rooms

The hotel provides premium double rooms equipped with two Queen beds, accommodating up to two adults and two children. Guestrooms feature modern comforts like air conditioning, plasma TVs, mini-fridges, microwaves, and coffee makers. Each room includes laptop-friendly workspaces, free Wi-Fi, and safes for added convenience. Private bathrooms offer shower facilities, complimentary toiletries, and hair dryers.

Eat & Drink

Guests can enjoy a complimentary continental breakfast served daily at the hotel. The on-site restaurant offers a variety of meal options, while the coffee shop/café provides snacks and beverages. For relaxation, there’s a bar/lounge and a poolside bar where guests can unwind at the end of the day.

Leisure & Business

The hotel features an outdoor pool with a small splash park specifically designed for children, along with a playground area and terrace. Additional amenities include complimentary wireless internet and concierge services. A 24-hour reception is available to assist guests with their needs, and there are also scheduled shuttle services to nearby attractions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Room
Max:
4 persons
28 m² 
Bed options:
2 King Size Beds
Shower
Coffee machine
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Queen Room
Max:
4 persons
28 m² 
Bed options:
2 King Size Beds
Shower
Coffee machine
Check Prices
King Room
Max:
2 persons
28 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Orlando 6.7 mi
Airports
Orlando International (MCO) 13.1 mi
Orlando Executive (ORL) 13.4 mi
Train
Church Street Station 7.1 mi
Woodsmere Sub-Station 7.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Elevator
  • ATM/Cash machine
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Golf course

Guest Parking

  • Refrigerator
  • Microwave

Services

  • Paid city shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance

Dining

  • Paid breakfast
  • Restaurant
  • Poolside snack bar
  • Buffet breakfast

Business

  • 24-hour business center

Children

  • Children's pool

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Garden area
  • Television in lobby

Room features

  • Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • In-room safe
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

5859 American Way, Orlando, Florida, United States of America, 32819
Map view
street view
5859 American Way, Orlando, Florida, United States of America, 32819
Nearby
Skull Kingdom of Orlando
800 ft
Congo River Adventure Golf
1100 ft
Restaurants
Denny's
1000 ft
5825 International Dr
Hi-5 Poke and Sushi
1900 ft
5748 International Dr
Subway
2000 ft
6308 International Drive
The Mexican Camel
2100 ft
5752 International Dr
KFC
2400 ft
6217 International Rd
Amor Em Pedacos Bakery
2300 ft
5576 International Dr
Ichiban Buffet
2900 ft
5529 International Dr
Halal Food Express
2500 ft
6227 International Dr

Reviews and Ratings

Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
Convenient location
Friendly staff
Safety concerns
Limited dining options
6.0/10
Guest rating
Rooms
5.2
Location
7.8
Service
6.4
Dining
5.0
Guest reviews
6.0/10
based on 12 review
6.9
6.9/10based on 3704 review
Douglas
United States of America, April  2024
5.2/10

My stay at the hotel had its ups and downs. The rooms were what we needed for our trip - clean, simple, and affordable, close to our vacation spots. However, the cleanliness left much to be desired, with dampness causing a horrendous smell.

Rooms
5.0
The rooms were clean and comfortable, meeting our basic needs for the trip.
Service
6.0
The service was a mix - they moved us promptly when needed, but were unresponsive to our other requests.
Location
7.0
The location was convenient, within walking distance to many attractions and easily accessible by car to theme parks.
Dining
5.0
The dining experience lacked variety and essentials like bacon and ham.
Facilities
5.0
Overall, the facilities need improvement and maintenance.
Mark
United Kingdom, March  2024
5.2/10

The hotel wasn't the most comfortable or clean place I've stayed in. The room had a mildew smell, and the bathroom being near the kitchenette wasn't ideal. However, the staff was friendly and helpful, especially with cleaning, and the location was convenient for Universal Theme Parks.

Rooms
5.0
The room wasn't as clean or comfortable as expected, with a noticeable mildew smell.
Service
8.0
The staff was very helpful and kind, especially with cleaning.
Location
7.0
The hotel sits back from the traffic, making it quiet, and it's close to Universal Theme Parks.
Dining
5.0
The dining experience was subpar, and the breakfast wasn't appealing.
Facilities
5.0
The facilities did not meet expectations in terms of cleanliness and comfort.
Gerald
United Kingdom, December  2023
6.2/10

The hotel had some drawbacks like rooms smelling funny and not meeting expectations but was conveniently located. The staff service varied from rude to exceptionally welcoming. The dining experience was chaotic with limited options. However, the hotel is in an excellent location and offers various facilities.

Rooms
5.0
The rooms smelled funny and were not as clean as expected.
Service
7.0
The staff service ranged from rude to exceptionally welcoming.
Location
8.0
The hotel location was extremely convenient.
Dining
5.0
The dining experience was chaotic with limited options.
Facilities
7.0
The hotel offered various facilities for guests.
Michael
United States of America, December  2023
6.8/10

The hotel rooms were spacious but a bit humid, and convincing lobby staff to change our room took some time. The variety of breakfast eggs was decent. The location was wonderful, near many eateries and attractions, including Universal Studios. The dining options lacked protein choices and stopped early at 9:30 am.

Rooms
7.0
The rooms were spacious but felt humid, and it took some effort to get the lobby staff to change our room.
Service
6.0
The service responded to our problems but could improve on being more personable and informative.
Location
9.0
The hotel's location was absolutely wonderful, near various dining options and attractions like Universal Studios.
Dining
5.0
The dining options lacked protein choices and were limited to primarily carbohydrates, ending early at 9:30 am.
Facilities
7.0
The facilities provided were basic but functional.
Suzanne
United States of America, December  2023
5.4/10

My stay at the hotel was a mix of highs and lows. The location was perfect, close to Universal Studios and not far from Disney World. The service was a bit of a hit or miss, with some staff being friendly but others failing to address issues promptly. The dining experience left something to be desired, with items running out frequently. However, the rooms had mold in the bathroom, and ants were a constant nuisance, which affected my overall comfort during the stay.

Rooms
5.0
The rooms had mold around the bathroom area and were plagued by ants, impacting the overall comfort.
Service
5.0
While some staff members, like the housekeeping supervisor, were friendly and helpful, others were slow to address problems and even let ducks into the pool, which was quite unpleasant.
Location
7.0
The hotel's location was great, being near Universal Studios and convenient for visits to amusement parks and outlets, but the lack of soundproofing made it challenging to sleep.
Dining
6.0
The dining experience needed improvement with items frequently running out; however, the food quality was better than expected.
Facilities
5.0
Frederick
United Kingdom, October  2023
5.4/10

The location is convenient for theme parks and offers free shuttle service, yet there were security concerns. The dining options vary in quality, but service seems attentive and efficient.

Rooms
5.0
The rooms are no frills but clean. Having a safe was a plus.
Service
5.0
The service seemed to lack enthusiasm and engagement.
Location
7.0
The location is great for theme parks with free shuttle service, yet security concerns arose.
Dining
6.0
The dining experience had its ups and downs with some good spread but also complaints about food quality.
Facilities
5.0
The facilities seemed average and in need of maintenance.
Jessie
United Kingdom, September  2023
5.8/10

The hotel rooms were fine overall, but the walls were quite thin, allowing sound from neighboring rooms to be easily heard. Unfortunately, there were issues with cleanliness, such as mold and mildew smell, and the toilet tank being cracked. However, the location was convenient for reaching popular attractions like Orlando Universal, and the hotel offered a free shuttle service. The dining experience had limited offerings, but the location near other attractions was a positive aspect.

Rooms
5.0
The rooms were fine, although there were issues with soundproofing and cleanliness.
Service
6.0
The staff were friendly, but there were some instances of rudeness and unprofessional behavior. However, service offerings like room service and housekeeping were available.
Location
7.0
The hotel's location was convenient for accessing Orlando Universal and other attractions, with a free shuttle service provided. However, there were noise issues that affected relaxation.
Dining
5.0
The dining options were lacking variety, although the proximity to other attractions like Icon Park was a positive point.
Facilities
7.0
William
United States of America, August  2023
5.8/10

Upon arriving at the hotel, I found the room to be somewhat disappointing with a damp and fusty smell, like mold, and an AC that leaked water onto the floor. Despite this, the location was convenient, situated in the center of Orlando on International Drive near everything. The dining experience was satisfactory to start the day. The service was mixed, not necessarily rude but lacking personability, although check-out was a relief. Facilities were acceptable without any standout features.

Rooms
5.0
The room was damp and fusty with an unpleasant smell, like mold, and the AC leaked water all over the floor.
Service
5.0
The service was mixed, not necessarily rude but lacked personability, although the experience improved by the time of check-out.
Location
8.0
The hotel's location in the center of Orlando on International Drive near everything was convenient.
Dining
7.0
The dining experience was good and sufficient to start the day.
Facilities
Facilities were acceptable without any standout features.
Roger
United Kingdom, June  2023
5.4/10

The motel has a convenient location close to Universal Studios and other attractions. However, the rooms had some issues with cleanliness and safety, and the dining options were lacking. The service was friendly, and the location was good for exploring the area.

Rooms
5.0
The rooms felt damp and had ants and bugs. The security with only one lock on the door was a concern.
Service
8.0
The staff was really friendly, and I felt comfortable talking to them about anything.
Location
7.0
The motel is very close to Universal Studios, which was convenient for our visits. However, the area could be noisy at times.
Dining
5.0
The dining options were limited and not very good. More variety would be appreciated.
Facilities
5.0
The motel lacked some necessary facilities for a comfortable stay.
Convenient location
Safety concerns
Edgar
United Kingdom, June  2023
6.8/10

My stay at the hotel was an absolute delight. The rooms were fabulous, containing all the necessities and not too old. However, there was an issue with cleanliness even after the staff cleaned them. The service was exceptional, with staff being very understanding and accommodating, although not the friendliest. The location was perfect, being only minutes away from top attractions. Unfortunately, the dining experience was disappointing with limited options and unexpected charges. Overall, a mixed but mostly positive experience.

Rooms
7.0
The rooms contained all the necessities and were nice, not too old but unfortunately really dirty even after cleaning.
Service
8.0
The service was exceptional, with staff being very understanding and accommodating, although not the friendliest.
Location
9.0
The location was perfect, just minutes away from top attractions and nice restaurants.
Dining
5.0
The dining experience was disappointing with limited options and unexpected charges.
Facilities
6.0
The facilities were basic but sufficient for a comfortable stay.
Spencer
United States of America, June  2023
6.6/10

My stay at the hotel was a mix of positives and negatives. The rooms were clean and had a safe, which was great, but they had an odd smell and there were raccoons near the pool. The service was friendly and helpful, but I was not too pleased to see ducks swimming in the pool. The location was convenient for my family's activities, but there was construction nearby. The dining experience left much to be desired, with limited options and constant shortages. Overall, it was an average stay with some ups and downs.

Rooms
7.0
The rooms are no frills but clean and come with a safe, which was a plus. However, there was an odd odor, and the presence of raccoons around the pool was not ideal.
Service
6.0
The staff were friendly and helpful overall, though I found it unsettling that ducks were allowed to swim in the pool. There could have been better attention to the customers being served.
Location
8.0
The hotel's location was good for our family's plans and close to major attractions like theme parks. However, the proximity to a large construction site and AMERICAN WAY might not be appealing to everyone.
Dining
5.0
The dining experience was disappointing with mainly bread-based options and frequent shortages of items like milk and cereals. It could definitely be improved.
Facilities
7.0
Christian
United States of America, April  2023
7.2/10

I found the hotel to be clean, simple, and affordable, perfectly situated near our vacation destinations. The rooms had a damp feeling but were suitable for our trip. The service was very polite and welcoming, with comfortable beds and a super convenient location for exploring Universal. The dining experience left a bit to be desired with slow service and unexpected charges. Overall, a decent stay with minor inconveniences.

Rooms
7.0
The rooms met our basic needs for the trip but had a damp and mildewy smell.
Service
8.0
The staff was very polite and welcoming, making our stay pleasant.
Location
9.0
The location was convenient for our vacation outings, close to parks and the airport.
Dining
5.0
The dining experience was disappointing with slow service and unexpected additional charges.
Facilities
The facilities were decent, but the dining experience was a bit lacking.
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Rooms and Guests2 Guest, 1 Room